Privacy Policy
Last Updated: 19 June 2024
1. Introduction
Welcome to LUX Holdings (Pty) Ltd trading as PERFUMOLOGY ("we," "us," or "our"). We are committed to protecting the privacy of individuals' personal information in accordance with the Protection of Personal Information Act (POPIA).
2. Responsible Party Information
LUX Holdings (Pty) Ltd trading as PERFUMOLOGY.
3. Purpose of Processing
We collect and process personal information for the following purposes:
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Providing and improving our products and services.
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Processing and fulfilling customer orders.
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Sending relevant updates, promotions, and newsletters.
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Responding to customer inquiries and providing support.
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Conducting internal research and analysis to enhance our offerings.
4. Types of Personal Information
We may collect the following categories of personal information:
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Contact Information: Names, addresses, phone numbers, and email addresses.
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Payment Information: Credit card details and billing information.
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Preferences: Product preferences and communication preferences.
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Transaction Data: Details of purchases, order history, and transaction records.
5. Collection of Information
We collect personal information through various platforms such as online forms, website interactions, and customer communications.
6. Legal Basis for Processing
The legal basis for processing personal information includes the necessity for the performance of a contract, compliance with legal obligations, and the legitimate interests pursued by LUX Holdings (Pty) Ltd.
7. Consent
By using our services, you consent to the collection and processing of your personal information as described in this Privacy Policy.
8. Information Security
We implement security measures to protect your personal information, including encryption, access controls, and regular security assessments.
9. Data Subject Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at support@perfumology.co.za
10. Data Retention
We retain personal information indefinitely unless a set retention period is required or permitted by law.
11. Third-Party Disclosures
We may share personal information with trusted third parties, such as payment processors and shipping partners, to fulfill orders and improve our services.
12. Compliance with POPIA
We are committed to complying with the principles and obligations outlined in POPIA.
13. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy. Any changes will be effective upon posting the revised policy on this page.
14. Contact Information
For privacy-related concerns or inquiries, please contact us at support@perfumology.co.za
Thank you for choosing PERFUMOLOGY.
